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社會學與生死大事 (12) 工作: 異化與情感勞動
本集介紹工業化後工作中的異化/疏離 (alienation) 問題和服務行業的情感勞動 (emotional labor)前者身勞、後者心累。
本集書介:
Erikson, Kai (1990) “On Work and Alienation” The Nature of Work edited by Kai Erikson and Steven Peter Vallas, New Haven: Yale University Press.
Hochschild, Arlie Russell (1983) The Managed Heart. Berkeley: University of California Press.
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