At TEDxCornell, Barbara Lang describes how we can each change the world every day by first changing our behavior towards the people who cross our path on a daily basis.

Barbara Lang is a veteran public speaker, career coach, etiquette engager, connector and food entrepreneurship consultant with over 30 years of experience in the hospitality industry. With a long and diverse career nationally and internationally, Barbara believes that developing a "Hospitality Mindset", no matter the circumstance, leads to an enhanced and distinctive style of engagement benefiting everyone – both in and out of the workplace.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx