Work relationships can be hard. Too often we grin and bear it as if we have no choice. Or throw up our hands because onesizefitsall solutions haven't worked. Many of us walk away, avoiding difficult people. But we can only endure so much thoughtless, irrational, or malicious behaviour—there's your sanity to consider, and your career.

In her book Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passiveaggressive peer, the knowitall, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms.

In this podcast find out what:

★ Why it matters to get along at work.
★ The most fascinating of the eight archetypes.
★ Coping with difficult people.
★ Changing yourself.
★ The impact of biases on workplace dynamics.
★ The worst thing you can with difficult people.
★ The role of gossip.
★ Her own habits and changes.

Guest details
Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals and teams to help them better collaborate, communicate, and transform their culture to support dissent and debate.

She is the author of two books: Getting Along: How to Work With Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others.

For the past three years, Amy has cohosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace.

For more details about her services, writing, and background: http://www.amyegallo.com

Book Getting Along: how to work with anyone (even difficult people): http://www.amyegallo.com/writing1

Episode chapters
This is what we talked about:
0:00 START
2:14 Why does it matter to get along
4:25 Where it starts
8:40 Most fascinating archetype
12:46 How to use the archetypes wisely
14:38 Can you change them?
17:03 How can I change the dynamic?
20:48 Impact of biases
24:45 The worst thing you can do
27:52 Gossip
30:15 Applying the book herself
34:05 Habits for best work

My resources

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