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FROM THE VIDEO:
We've all had moments of awkward empathetic conversation. For example... maybe your friend's dog just passed away and you don't know how to comfort them... Maybe a friend says they are having a bipolar episode and life is shit... Rattling off a generic platitude like “that must suck” or “thoughts and prayers” isn't always the best way to go. I know it's easy. I know it's another way of saying “I don't know what to say,” but if they are coming to you for help – and you wanna try something more effective – here's a couple of ideas...
Rob Whittaker, Polar Warriors: Bipolar Support
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