Chris Williams shares his inspiring journey of acquiring and scaling System Six, an outsourced finance service provider for small businesses.
From his background in finance to implementing innovative "pod" structures for service delivery, Chris provides a candid look at the challenges and opportunities in scaling professional services. He discusses the importance of strategic hiring, the power of community in client acquisition, and his vision for expanding into comprehensive backoffice solutions.
The conversation delves into the nuances of delegating responsibilities, investing in employee development, and balancing growth with profitability. Chris also touches on the potential of offshore talent and automation in the bookkeeping industry.
Get invaluable insights on scaling a service business through strategic organizational design, leveraging technology, and evolving as a leader in the digital age.