Our approach to conflict is not a fixed part of our character, it is learned behavour that we can change. Dana Caspersen, conflict specialist, awardwinning performer and author of "Changing the Conversation: The 17 Principles of Conflict Resolution" offers two simple, transformative actions that we can choose, which can fundamentally change the conflict conversations in our lives.

Dana Caspersen is an awardwinning performing artist and conflict specialist. She has been a primary collaborator of choreographer William Forsythe in the Ballet Frankfurt and the Forsythe Company for the last 27 years. Since completing a master’s degree in Conflict Studies and Mediation, Dana has worked as a conflict mediator and coach, and has developed and offered conflict workshops and choreographic public dialogue projects internationally. Dana is the author of the new book CHANGING THE CONVERSATION: The 17 Principles of Conflict Resolution, published by Penguin Books in January 2015. @danacaspersen

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx