A recent scandal in the NFL's Miami Dolphins organization brought to light the havoc bullying can create in the workplace whether it's the locker room or the boardroom. Bullies classify as "difficult" coworkers, and they can have big effects on job performance.
In this edition of Smith Business CloseUp with the University of Maryland's Robert H. Smith School of Business, host Jeff Salkin sits down with Cynthia Kay Stevens to talk about the impact of bullies in the workplace and what to do about them and other difficult coworkers.