Ed Bastian, the CEO of Delta Air Lines sat down with me, a customer who flies more than 140,000 miles with Delta Airlines every year. In this interview, Ed Bastian discussed his role, the "Delta Difference," and the future of the passenger experience at Delta and beyond.

The role of CEO of Delta Air Lines is a pretty interesting Airline Executive position and Ed Bastian has a unique perspective on the industry, Delta Airlines, (and its 80,000+ employees).

I sent an email to Ed Bastian, the Delta CEO, on a whim. I didn't expect to hear back, but I did...within just a few minutes! Delta CEO Ed Bastioan was eager to connect with the folks who watch this channel. It was an opportunity for him to speak with you!

It's not that often that an Airline Executive gets to sit down with a customer and camera. Watch to the very end to find out what this leader thinks of the future of the Passenger Experience.

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Music:
City Night Lights Hakan Eriksson
Delicate Acoustics Orjan Karlsson
Holding On To You Johan Glossner