More Veterans than ever are turning to VA for their health care and benefits, and amid a recordbreaking year for enrollment, more Veterans are accessing these services online. From their very first interaction, digital tools like the highlyrated VA Health and Benefits mobile app and VA.gov are making VA access faster, easier, and more inclusive. These tools are VA’s Digital Front Door for the services Veterans have earned and for the worldclass customer experience they deserve.

https://digital.va.gov

Timestamps
0:00 0:27 Intro
0:28 0:39 Mobile app
0:40 0:59 VA.gov
1:00 1:19 PACT Act
1:20 1:38 Usability Testing
1:39 2:15 Accessibility
2:16 2:39 Telehealth
2:40 3:07 Outro

#Veterans, #DigitalExperience, #TechForVeterans