With the current economic downturn, many business owners and call center managers are being tasked with a hard ask: “Do more with less!”

Whether it’s budget cuts, reduced staff, or other factors, this may feel like an unrealistic request. What if we told you it’s an opportunity? Are there ways that you can actually do better with less? Convoso is hosting a fireside chat with the experts at Cutter Consulting and PACE’s Executive Director to cover the top strategies you can embrace to bolster your lead generation efforts.

Strategies will include:
Quality over quantity
Navigating compliance
Agent onboarding continuous training
Retention strategies
Doing better with less leads.