In Part 2 of this episode of Quality Hub, host Xavier Francis interviews Suzanne WeberSmatko, Manager of Consulting Services at Core Business Solutions, on Document Control in ISO. They explore the distinctions between documents and records within ISO standards and emphasize the controlled nature of documents, such as templates, contrasting them with records, like meeting minutes, etc. The discussion spans examples from the manufacturing, service, and technology sectors, underlining the significance of timely document distribution. In addition, they discuss KPIs and metrics to assess the effectiveness of your business's document control practices. The podcast also touches on continuous improvement and the value ISO can have on your business.

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For All Things ISO 9001:2015: https://www.thecoresolution.com/iso9...

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ISO 9001 Standards: https://www.thecoresolution.com/iso9...

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ISO 9001 Consulting: https://www.thecoresolution.com/isoc...