Effective Communication | Business Management | Effective Communication in the Workplace
Effective Communication | Business Management | Effective Communication in the Workplace
Effective communication is essential in the role of management, from the retail industry to every other industry.
We communicate every day of our lives but that doesn't mean we are effective and there is always room to improve our communication skills.
In this video, we show you how to become a great leader within your business and industry by becoming an effective communicator in your retail management role.
Ciara Burke has over 25 years of experience working across many retail industries from food and drink to healthcare and fashion and has also worked across a number of areas in retail such as buying and merchandising.
00:00 Introduction
00:15 Course Agenda
01:42 Importance of Communication
04:57 Principles of Effective Communication
09:17 Communication Styles in Management
13:35 Barriers to Effective Communication
16:01 Skills needed to Enable Effective Communication
18:31 Ways to Improve Communication
21:57 Conclusion
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