If your PS portal won't connect to the PS5, then follow these 5 steps to fix it! Users are reporting that the PlayStation Portal won't connect to PS5. If you experience this problem, you should first try restarting both the PS Portal and the PlayStation 5. Next, try switching the Portal to Airplane mode temporarily. If that doesn't work, try resetting your WiFi router, or using a wired connection on PS5. The workaround that's almost always guaranteed to work for network problems with the PlayStation Portal is to set up a "Guest" WiFi connection on your router for the Portal to connect to! Try these tips before you send your PS Portal back to Sony. #ps5 #playstation