How do you manage difficult employees of often asked in interview when:
1. The interviewer or hiring manager is judging how effective a manager you are
2. You are joining a team with one or more difficult employees in it, and the interviewer wants to know how you are going to handle them
3. The team you will be managing has one or more difficult people in it

The reasons for being asked how do you manage difficult employees are wide so it makes sense to ask a clarifying questions first before answering this interview question. This allows to give a much more tailored answer, thus getting you closer to offer than a generic answer might.

When answering how do you manage difficult team members or any of the variations, it is important to manage your body language. If you look worried, hesitant, or scared or similar you will be putting yourself at a distinct disadvantage to candidates that answer this interview question confidently.

I set out the 5 points you should include in your answer if you are the potential manager and if you are the potential colleague having to manage or work with difficult employees.

And of course, we provide an example answer so show you how to cover the bases properly.

Good luck in your interviews.

00:00 Intro
01:25 Watch Your Body Language
02:10 Ask Your Own Question
03:25 5 steps to include as a manager
04:05 5 steps to include as a colleague
04:55 Example Answer
05:28 In Summary

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If you have any questions, please leave a comment below and I will get back to you.