In this video, I gave a stepbystep approach to fix the REJECT message that you get from your prepaid meter when you’re trying to top up your meter. Please ensure you have linked your NIN first before doing this.
Here are the steps;
1. Ensure you have done the meter migration linking with your NIN
2. Ensure your meter is plugged into the electricity source
3. Goto the KCT token generation page for your particular disco (if you do not know the one for your disco ask your customer care. This is for Ikeja www.ikejaelectric.com/kctcheck/)
4. On the KCT generation page, enter your meter number
5. You will get two codes KCT1 and KCT2
6. Enter these codes starting with KCT1. When you are done with the first, click the ENTER button and when you get a success/OK response you enter the second one KCT2, and click ENTER to get a success/OK
7. Lastly, when you get the success/OK response you can then go ahead to load your meter with the tokens

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Ensure you go to www.ikejaelectric.com/kctcheck/ to generate your KCT token for your activation.

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