If Spotify is not working properly on your PS5 console, you can try the following troubleshooting steps to resolve the issue:

Update Spotify and PS5 System Software:

Ensure that both your Spotify app and PS5 system software are up to date. Go to the PS5 home screen, select the Spotify app, press the Options button on your controller, and choose "Check for Updates." Also, make sure your PS5 system software is updated by going to Settings System System Software System Software Update and Settings.
Restart Your PS5 Console:

Try restarting your PS5 console to refresh the system. Press and hold the PS button on your controller, select "Power," and choose "Restart PS5."
Check Your Internet Connection:

Verify that your PS5 is connected to the internet. Go to Settings Network View Connection Status and ensure that you have a stable internet connection. If the connection is unstable, try resetting your router or contacting your internet service provider.
Clear Spotify Cache:

Clearing the cache of the Spotify app may help resolve any temporary issues. From the PS5 home screen, go to Settings Storage Media Apps Spotify Delete to remove the app. Then, reinstall Spotify from the PlayStation Store.
Reinstall Spotify:

If clearing the cache didn't work, try uninstalling and reinstalling the Spotify app. From the PS5 home screen, navigate to the Spotify app, press the Options button on your controller, and select "Delete." Then, go to the PlayStation Store, search for Spotify, and reinstall the app.
Restore Default Settings:

Restoring your PS5's default settings can sometimes fix softwarerelated issues. However, keep in mind that this will reset all your settings to their original factory state. To restore default settings, go to Settings System Reset Options Reset Your Console Reset.

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