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Giving feedback can be tricky and awkward, especially if you’re conflict averse. How do you give feedback that’s empathetic yet effective?



Giving feedback, especially if it’s constructive, can be difficult and agonizing to deliver. One extreme is to brush concerns under the rug and wait until the very last minute, with potentially disastrous results. The other extreme is to come across as blunt or judgemental—which can unintentionally create a defensive, disagreeable relationship.

That said, the “gift of feedback” is one of the most valuable ways to help others improve and grow in their role and career. If done correctly, giving quality and effective feedback creates real, positive change. It pays to deliver feedback with clarity and empathy.

In this episode, Innovation Editor Christine Liu turns to Liane Davey, author of “The Good Fight”, for answers on how to give critical feedback at work, and how to practice getting better at these tough conversations.

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Learn more about Liane Davey: http://www.lianedavey.com

00:00 You knew this episode was coming.
02:09 Common Mistakes When Giving Feedback
03:15 What if we just don't give feedback?
04:02 The Recipe for Useful Feedback
06:58 What if they don't agree with the feedback?
08:03 Queue the practice montage!
08:41 Let's do it for real now.
09:49 Feedback on the Feedback

#feedback #communication #management

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