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Having a difficult or uncomfortable conversation sucks. It just does. BUT that doesn’t mean you should avoid them. In fact, that’s exactly what you SHOULDN’T do.

I use these 4 techniques whenever I’m going to have a difficult conversation to help me stay focused instead of getting hijacked by my emotions.

TRY THIS:

1⃣ I always start the conversation by acknowledging my responsibility.
2⃣ Define the outcome or goal you have for this conversation.
3⃣ Do A LOT of listening and validating the other person’s feelings.
4⃣ Restate the outcome.

Bonus tip: try rehearsing the conversation with a friend to work out the kinks and get comfortable with what you’re going to say.

These techniques will help you build your confidence and improve the chances that you reach your desired outcome.

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