For many of us, we believe saying 'no' is hard, so we don’t do it. And then we end up feeling overwhelmed, stressed out, frustrated, angry, and resentful because we're saying yes to things we don't want to do in order to avoid feeling guilty, selfish, uncaring or rigid.

But the truth is, saying 'no' doesn't mean we have to feel any of these things if we're able to change our mindset around what it means when we say no, and if we also have a step by step process to follow when doing so. So here it is!


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