Are you sick of getting nowhere with a company? We have a prescription for you! Consumer Investigator Chris Chmura, who reads a lot of complaint letters, has pro tips for contacting a company. If you just want to vent or blow off steam, this is not the video for you. But, if you want to actually prompt action, like a refund or an apology, we can help. You need a plan and some patience. We’ll help you accomplish both.

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