This video walks you through the basics of Zendesk Support using the Professional plan and showcases the most popular features, settings and ideas of Zendesk.

This videos showcases and shows tutorial like information for:
Concept of Zendesk (idea + agents, end users, organizations)
Dashboard
Views
Tickets
Settings (Account, Ticket Fields, User Fields, Macros, Email Settings, Triggers, Automations, Marketplace Apps)

#zendesk #support #tutorial

Also, see Zendesk Chat Tutorial    • Introduction to Zendesk Chat (for beg...