A quick 30 minute look at the ITIL 4 Service Value System focusing on the guiding principles –part of the core guidance of ITIL4. This recorded webinar includes an example of how this guidance might be applied in an organization.

In this video, you will learn:

*”Introduction to ITIL”
*”Evolution of ITIL “
*”List the ITIL 4 Service Value System components”
*”Explain the Guiding Principles”
*”Describe a sample application of the Guiding Principles”

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ITIL® 4 Foundation https://www.globalknowledge.com/usen...

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Free ITIL® articles and resources https://www.globalknowledge.com/usen...

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