Presented by Isos Technology, this is a fully comprehensive demo of Jira Service Management Cloud from Atlassian. This video is broken up into the major components of JSM Cloud for you to skip through at your leisure. This is uptodate from posting and we will be adding to it as new features and functionality changes get released on JSM Cloud.

If you want to learn more about JSM or any Atlassian product or about the expert services that we at Isos provide, contact us at isostech.com.

Sections:
Welcome: (0:00)
What is JSM?: (3:19)
Customer Portal: (8:05)
Request Intake: (21:41)
JSM Issue View (24:57)
Queues & Request Triage (41:14)
Reporting & SLAs (48:07)
Asset & Configuration Management (01:00:18)
Incident & Change Management (01:14:03)
Automation & Project Administration (01:42:06)