Unfortunately, there are many things to complain about in the world today, from poor service in a restaurant or store, to the high price of gasoline and rising income taxes. Complaints are often most effective when made in writing.

Tips for Writing Letters of Complaint

• Before giving a negative, start with a positive. Say what you liked before getting to what you didn’t like.
• Make a specific rather than a general complaint. Focus on the part that was defective. Isolate and confine your complaint to that part.
• Be courteous in tone throughout.
• Don’t threaten. As the adage goes, “You catch more flies with honey than with vinegar.”
• Say what action you want the reader to take, if any.

I hope you learn something and this video helps you in one way or another!

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