Lufthansa found 5 very creative ways to ruin our trip. We flew business class from Montreal to Frankfurt. And the arrival experience was horrendous. Learn more about bags going to the wrong place, ending up destroyed and spectacular delays on the ICE trains.

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This video is NOT sponsored. I paid for this trip myself. The airline did not know ahead of time that I was going to make a video, and the views presented are my own. Some product links are affiliate links. If you use them I may receive a small commission, at no additional cost to you.

✈ Trip details:
Route: Montreal YUL to Frankfurt FRA to Basel Badischer Bahnhof ZBA
Date: Aug. 23, 2023
Airline: Lufthansa (LH), Deutsche Bahn (DB)
Aircraft type: Boeing 7879
Class of service: Business class (first class on train)
Frequent flyer status: Star Alliance Gold (TK Elite)
Paid with: Miles & More miles

Related videos mentioned:
Extraordinary Lufthansa flight:    • This Lufthansa flight sure was someth...  

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⌚ Sections in this video (Lufthansa RUINED our business class trip in 5 unexpected ways):
00:00 | Lufthansa business class to Frankfurt
00:33 | Wrong destination on baggage tags
02:34 | Baggage claim location in Frankfurt: airport or train station?
05:03 | Our suitcase was destroyed!
07:12 | Where to get help from Lufthansa at Frankfurt?
09:15 | Fatigue but no beds available
10:07 | A problem with the Lufthansa Welcome Lounge
11:38 | DB Lounge at Frankfurt airport train station
12:17 | Delays on DB ICE train
14:45 | Second class downgrade
16:06 | Solutions for Lufthansa
17:14 | More bad behavior by Lufthansa

Companies mentioned:
‪@Lufthansa‬
‪@DeutscheBahnKonzern‬
‪@DBPersonenverkehr‬