Moderator Chief of ADR, Susan Marvin, Florida Dispute Resolution Center, joins a panel of mediators who conduct all types of cases as they share techniques you can use to become an amazing mediator. Watch a demonstration of the techniques. Discuss reallife scenarios in which mediators took wrong turns and violated basic foundational principles of mediation which affected the parties’ satisfaction and confidence in the process. This program is eligible for 1.2 hours of ethics CME.


August 2018