In such uncertain times, we look to our leaders, but how do you manage an organization through COVID19—a crisis unlike any we've ever experienced? Professor Dutch Leonard and CMCO Brian Kenny use Zoom to discuss crisis management and what actions leaders can take now.

Navigation:
0:57 Dutch's role in the Bloomberg Mayor's Initiative
4:24 How do you define crisis management?
6:13 What were you hoping to achieve in publishing "20 Things for Organizational Leaders to Know About COVID19"?
7:53 What's the most important thing a leader can do in a time like this?
13:08 What should firms and leaders be thinking about how they communicate with stakeholders, employees, customers etc?
15:28 Is it tonedeaf for businesses to try to be opportunistic in a time like this?
18:16 What are the pitfalls leaders should be thinking about at this time? What are some things they should avoid?
20:23 If there's one takeaway from what you've talked about today, what would that be?