Microsoft Dynamics 365 CRM Fundamentals Virtual Training Day Part 1.

You will learn about the customer relationship management (CRM) capabilities of Microsoft Dynamics 365 and the essentials of CRM sales, service, and marketing.

This video will help you prepare for the MB910 Exam.

00:00 Introduction
01:48 Dynamics 365 customer engagement applications
28:24 Dynamics 365 Marketing
53:19 Dynamics 365 Sales
01:25:37 Conclusion