One of the next changes we are introducing as part of NYCHA’s Transformation Plan is a redesign of the online portal used to complete the Annual Recertification.

The website remains unchanged and you can still access your Annual Recertification via https://selfserve.nycha.info/.

NYCHA worked with residents, advocates, and staff to make the online Annual Recertification process more userfriendly and easier to complete. That means simpler language, simpler navigation, and stepbystep instructions. We hope that the improved process and portal will better serve you.

Please complete the survey: http://on.nyc.gov/portalsurvey