Voice volume is low so have remade the video.

Engwe (the company) review What are they really like? & Engwe Engine X pre review.

This video is about my experience with Engwe customer service, when things go wrong.

https://engwebikesuk.com/collection...

Specs
Material
6061 Aluminum Alloy
Motor
250W Brushless Motor
Torque:
55 N.m
Battery:
48V13Ah Removable Internal Lithiumion*1
Tires:
20 x 4.0 Fat Tires
Max Speed:
25KM/H (Can Be Unlocked)
Max Mileage:
120KM
Charging Time:
about 6.5H
Maximum Climbing degree:
10°
Brake:
160mm Front & Rear Disc Mechanical Brake
Transmission System:
Shimano 7 Gears
Display:
LCD Display
Bike Weight:
31.7KG (69.8lbs)
Gross Weight:
38KG (83.77lbs)