The principle of effective stakeholder engagement is critical to project management. Stakeholders are individuals or groups who are affected by or may affect project outcomes. They have an interest in the project and impact its every aspect, from scoping to budgeting and scheduling. Identifying and engaging stakeholders proactively and appropriately is necessary to ensure optimal customer satisfaction and project success. Stakeholder identification is a continuous process, and different stakeholders require varying levels of engagement depending on project stages. Project teams are also stakeholders, and managing them can become confusing.
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