Quebec's French Language Ministry says the provincial health insurance board is required to serve certain users in English.
JeanFrançois Roberge's office promised to follow up with the Régie de l'assurance maladie du Québec (RAMQ) after a worker allegedly hung up on a woman because she didn't speak French.
Susan Starkey, 75, said she called RAMQ earlier this month to inquire about her husband's coverage. But the worker on the line allegedly refused to speak to her in English and told her to "go find somebody" before reportedly ending the call.
Subscribe to CTV News to watch more videos: / ctvnews
Connect with CTV News:
For the latest news visit: http://www.ctvnews.ca/
For a full video offering visit the CTV News Network: http://www.ctvnews.ca/video
CTV News on Facebook: / ctvnews
CTV News on TikTok: https://www.tiktok.com/discover/CTVNews
CTV News on Twitter: / ctvnews
CTV News on Instagram: / ctvnews
CTV News on Reddit: / ctvnews
CTV News is Canada's mostwatched news organization both locally and nationally, and has a network of national, international, and local news operations.