On this episode of The Quality Hub podcast, Xavier Francis interviews Suzanne WeberSmatko, focusing on restarting a stagnant Quality Management System (QMS). They discuss signs of a stalled QMS, such as a lack of improvement initiatives and neglect of required activities like internal audits. Suzanne emphasizes the importance of measuring, documenting nonconformities, and involving leadership for QMS effectiveness. They advise against letting certifications lapse, as it necessitates a full audit and increased costs to regain certification. They also suggest seeking assistance from professionals like Core Business Solutions to simplify and maintain QMS efficiently. They wrap up with a reminder to stay engaged with the QMS and ensure leadership commitment for its success.

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