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In this video, Josh Lopez (Solutions Architect, Twilio) answers the interview question, "Tell me about a time you solved a complex problem for a customer." This question is very common in the behavioral part of the solutions architect interview process.
Chapters
00:00 Introduction
01:23 Question
01:31 Answer
03:33 Internal and external stakeholders
05:28 Customer hesitations
07:59 How would you have done differently?
09:47 Interview analysis
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