Safeguarding involves protecting children and adults at risk from harm and abuse. This responsibility extends to drivers, who may encounter unaccompanied children or vulnerable adults during transportation. Online safeguarding awareness training is emphasized for all, with the definition of a child being someone under 18 and adults at risk being those over 18 in need of extra care.

Addressing the risks associated with unaccompanied children, the guidance stresses the importance of informing the operator and obtaining details of the adult meeting the child at the end of the journey. Drivers may come across passengers at risk of trafficking, exploitation, or abuse and are reminded that safeguarding is everyone's responsibility.

The document sheds light on criminal exploitation, known as 'county lines,' where gangs use children and young adults to sell drugs across different areas. Signs of individuals at risk include peculiar travel patterns, meeting unknown persons, signs of abuse, or being under the influence of substances.

Noteworthy is the guidance on reporting concerns to operators and the police, emphasizing the importance of keeping records with details such as dates, times, and descriptions. Drivers are urged to be aware, concerned, and empathetic toward the wellbeing of passengers, reporting concerns promptly.

In case reporting to the police is deemed inappropriate, alternative contacts such as Crimestoppers, NSPCC, and the Modern Slavery Helpline are provided. The importance of providing information, even anonymously, is underscored for a more effective response to safeguarding concerns.