This video from Commerce Specialist explains the concept of the Balanced Scorecard.
Detailed explanation is given regarding what is Balanced Scorecard, How to measure performance of business, the four perspectives of balanced score card, The financial perspective, the customer perspective, the internal process perspective and the learning and innovation perspective.

Explanation is also given regarding the Critical Success Factors and Key performance indicators etc.

This video is relevant for students of CMA, CA, ACCA, CPA, CIMA, CFA and MBA.

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