Episode 40 The Frontlines of Fair Housing
Our maintenance professionals are genuinely on the frontlines when it comes to interacting with residents. But do your people know how to handle the situations that often arise and can quickly go from fair housing compliance to a fair housing complaint?
#fairhousing #maintenancetraining #fairhouisingtraining #fairhousinginstitute
Be sure to check out these main points:
00:00 Intro
0:46 Why is fair housing training important for maintenance professionals?
2:29 Scenario #1 How to respond when asked to do a favor
5:14 Scenario #2 What to do with a towelclad resident
8:27 Key takeaways for maintenance professionals
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