Discover 5 hard truths you should embrace to overcome common challenges and improve your CX strategy. Hear ideas for how to measure success, streamline data collection, and align your organization for great customer experiences.

In this live session replay, we discuss:
Why "prioritizing" the customer isn't enough
The importance of diverse feedback methods
Adding context to your metrics
Enhancing employee experience for better CX
Committing to continuous improvement

Don't miss out on these essential concepts to take your customer experience strategy to the next level.

Resources Mentioned:
Download the free CX Mission Statement Workbook https://bit.ly/cxmissionworkbook
Download the free CX Success Statement Workbook https://bit.ly/cxsuccessworkbook
Get the FREE Customer Listening Assessment Guidebook https://bit.ly/customerlistening
Customer Experience (CX) Foundations [LinkedIn Learning Course] https://bit.ly/lilcxfoundations
Learn more about CXI Ground School™ and apply – https://cxigroundschool.com
Visit our website: https://experienceinvestigators.com/
Connect with us https://experienceinvestigators.com/c...
Tune in to the Experience Action Podcast https://www.experienceactionpod.com
Have a question for the podcast? Visit http://askjeannie.vip
Jeannie’s LinkedIn Learning Courses https://bit.ly/jeannielil
Missed a past webinar? Watch them here: https://bit.ly/jeannieyt