How do you run a user interview?
Time to share some insights on best practices when conducting user interviews!
Let’s understand the importance of building genuine connections, setting the right pace, and striking a fine balance between the number of questions and the answers we need.
Don't miss these practical recommendations to enhance your UX research skills and get the most out of user interviews!

0:00 Intro and Building Connection
1:24 Preparation
4:39 Structure of interview
5:58 Tone of Interviewer
7:06 Multitasking and notetaking
8:57 Challenges of user interviews


#uxresearch #uxr #ux


RESOURCES TO GO DEEPER:


https://www.atlassian.com/teamplaybo...
https://www.gov.uk/servicemanual/use...
https://uxdesign.cc/whywatchinguser...
https://www.nngroup.com/articles/user...
  / 4reasonswhyresearchparticipantsuncons...  
https://uxpsychology.substack.com/p/t...

And Steve Portigal's book Interviewing Users:
(Amazon) https://a.co/d/3oDZfsj
(libraries) https://www.worldcat.org/title/843779828


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Disclaimer
My opinions are my own and may not reflect that of my employer


Music courtesy of Liborio Conti: https://www.nocopyrightmusic.com/