This video is about "Total Quality Management or TQM".
Total quality management or TQM is a structured approach to overall organizational management. Total quality management is a term that was found in the 1950s. It was developed by William Deming, a management consultant whose work had a great impact on Japanese manufacturing.
Topics I have discussed in this video are,
1. What is Total Quality Management or TQM?
2. 7 principles of Total Quality Management Customer Focused, Total employee Involvement, ProcessCentered, Integrated System, Decision Making Based on Facts, Strategic and Systematic Approach, and Communication.
3. Advantages of Total Quality Management
4. Disadvantages of Total Quality Management.

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