Discover the power of VoIP uptime and ensure uninterrupted communication in your business with our informative video.

Traditional wired setups like the PSTN can be affected by power outages, severe weather, and damage to phone lines, resulting in long periods of downtime. In today’s digital world, system outages and downtime can have a significant impact on your company’s ability to close sales and deliver customer support, affecting your business continuity and revenue.

VoIP uptime is the amount of time your provider's service is up and running without any interruption or downtime, allowing you to make and receive calls smoothly.

Significant downtime can lead to losing customers, profits, and productivity. So, check your provider’s website, Service Level Agreement (SLA), or contact them directly to determine their uptime guarantee.

To ensure 99.99% VoIP uptime, providers must:
Establish redundant architectures with multiple global points of presence (PoPs),
Employ VoIP security measures (TLS and SRTP encryption), and
Partner with multiple international carriers for seamless call routing.

To enhance reliability and minimize downtime:
Select a trustworthy provider with the right VoIP uptime guarantee
Consistently monitor your system, and
Implement failover strategies such as failover forwarding, backup internet connections, repairable hardware, dispersed teams, data backups, and a comprehensive disaster recovery plan.

TIMESTAMPS
00:00 Intro
00:46 What is VoIP Uptime?
01:16 Why is VoIP Uptime Important?
01:51 What is 99.99%?
02:48 How Do Providers Ensure High VoIP Uptime?
03:47 How Do You Select the Right Provider?
04:21 VoIP Uptime with UWT

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