If your tenant claims to have bedbugs, take these steps:

➔ Take the complaint seriously: Bed bugs are a serious issue and should be addressed promptly.
Investigate: Hire a licensed pest control professional to inspect the unit for bed bugs. If bed bugs are found, the pest control professional should provide a treatment plan.
➔ Treat: Follow the pest control professional's treatment plan to eradicate the bed bugs. This may require multiple treatments.
➔ Communicate: Keep the tenant informed throughout the process. Let them know when the inspection will take place, what the treatment plan is, and when the treatments will be done.
➔ Cooperate: Work with the tenant to prepare the unit for treatment. This may involve moving furniture, bagging up belongings, and laundering all bedding and clothing in hot water.

It's important to note that in many jurisdictions, landlords are legally responsible for addressing bed bug infestations. Failing to do so could result in legal action from the tenant.