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One of the most frequently asked questions in the ProcessDriven Membership community is, what’s the difference between a process and a standard operating procedure (SOP)?

These related terms often trip people up. If you’re unsure about the difference, you’ll definitely want to watch this video, where I break it down using several relatable examples.

Here's what we'll cover:
00:00 Introduction
00:37 What is Process?
01:11 What is an SOP?
02:02 SOP Example 1
02:42 SOP Example 2
03:07 SOP Example 3
04:44 Process vs. SOPs: Key Differences
06:38 Example 1: Best Case Scenario
06:58 Example 2: Most Common Scenario
07:38 Example 1 with 3+ SOPs
08:23 Example 2 with 3+ SOPs
09:33 Example 3 with 3+ SOPs
10:31 How many SOPs do you need?
11:43 When to NOT use SOPs

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