✏ It's not uncommon that companies don't answer an email. I'll look at why that might be and steps you can take to reduce the odds of it happening to you.
✏ The support email black hole
Emails to companies often go unanswered because of errors (bad email addresses), insufficient information, lengthy or rude messages, contacting the wrong person, or overwhelmed support teams. Companies may prioritize resources differently or simply not care. To increase your chances of being heard, make sure your submissions are accurate, concise, and respectful.
Updates, related links, and more discussion: https://askleo.com/15355'>https://askleo.com/15355
Subscribe to the Ask Leo! YouTube channel for more tech videos & answers: https://go.askleo.com/ytsub
✅ Watch next ▶ How Do I Contact Outlook.com Customer Service? ▶ • How Do I Contact Outlook.com Customer...
Chapters
0:00 Companies don't answer my email
0:55 People regularly mistype their own email address.
1:45 Many people don’t follow instructions.
3:40 Some people write novels.
4:20 Some people are just rude.
4:45 Contacting the wrong target doesn’t help.
5:45 Problems at the company you’re contacting
7:45 Questionable choices at the company you’re contacting
❤ My best articles: https://go.askleo.com/best
❤ My Most Important Article: https://go.askleo.com/number1
More Ask Leo!
☑ https://askleo.com to get your questions answered
☑ https://newsletter.askleo.com to subscribe to the Confident Computing newsletter.
☑ https://askleo.com/patron to help support Ask Leo!
☑ https://askleo.com/allthedifferent... for even more!
#askleo #customer #support